NWTHRA will make every attempt to accommodate common wheelchairs, scooters, and other mobility devices. As defined by the ADA, these devices are not to exceed 48 inches in length, 30 inches in width, and 600 pounds in total weight (occupied). Mobility devices exceeding these standards may be denied service. For passenger safety, NWTHRA will not transport riders using broken mobility devices. Since DOT ADA regulations’ definition of a common wheelchair does not include a requirement for brakes, working brakes on wheelchairs and similar mobility devices CANNOT be required. However, for safety reasons, NWTHRA strongly recommends that wheelchairs and similar devices be equipped with working brakes. Please be sure that wheelchairs, scooters, and other mobility devices are clean, safe, and in good working condition before using the service. Individuals who cannot board the vehicle using the steps may use the wheelchair lift.